Got questions? The Welcome Desk can help.

A: Travellers should follow public health guidelines during their stay in Newfoundland and Labrador. Visit Travel Info for information.

A: Saint-Pierre et Miquelon is a French territory 19 kilometres from the town of Fortune on the Burin Peninsula, on the south coast of the island of Newfoundland. You can reach Saint-Pierre et Miquelon by passenger ferry or air. Visit Tourism St. Pierre et Miquelon for more information on entry requirements and travel options, as well as suggestions for places to stay and visit.
If you visit Saint-Pierre et Miquelon, you'll have to clear Canadian Customs in Fortune upon your return. Canadians visiting for short periods of time do not require a passport, but must show a valid driver's licence, citizenship card, permanent resident card, student card, or a social insurance card with an embedded photo. All other citizens, including Americans, must show valid passports.
Please note that Saint-Pierre Time is half an hour ahead of Newfoundland Time. So, when it’s 2:15pm in Saint-Pierre, it’s 1:45pm in Fortune.

A: Newfoundland and Labrador is a province of Canada, which means we are governed by Canadian law. If travelling from the United States, the Canadian Border Services Agency asks that you carry proof of United States citizenship such as a passport, birth certificate, a certificate of citizenship or naturalization, or a Certificate of Indian Status along with photo ID.
Whether you're entering by air, land, or water, we recommend you carry a valid passport. A passport may be required by your airline or alternative transportation authority, as it is the only universally accepted identification document.
Re-entry to the United States requires a passport, passport card, or a trusted traveller card, such as a Nexus card. Please consult the United States Department of State website for full details.
If you visit the French islands of Saint-Pierre et Miquelon from Newfoundland and Labrador, you'll have to clear Canadian Customs in Fortune upon your return and will require your passport.

A: Newfoundland and Labrador is a province of Canada, which means we are governed by Canadian law. Visitors from countries other than the United States must have valid national passports, and visitors from certain countries also require a visa and/or an Electronic Travel Authorization (eTA).
Which additional documentation you need may vary depending on your method of travel, so it's best to confirm the requirements for your country at the Government of Canada's website.
You will also need your passport if you intend to visit the French islands of Saint-Pierre et Miquelon from Newfoundland and Labrador.

A: As Newfoundland and Labrador is a province of Canada, Canadian citizens do not require a passport to travel here. However, if you intend to visit the French islands of Saint-Pierre et Miquelon from Newfoundland and Labrador, you'll have to clear Canadian Customs in Fortune upon your return. Canadians visiting for short periods of time do not require a passport, but must show a valid driver's licence, citizenship card, permanent resident card, student card, or a social insurance card with an embedded photo.
Dual Canadian citizens require a valid Canadian passport to travel by air to, or through Canada. If your country needs you to enter and exit that country using a passport issued by its government, you will still need a valid Canadian passport to board your flight to Canada. Make sure to carry both passports when you travel. American-Canadian dual citizens are exempt from this requirement.

A: Newfoundland and Labrador is a province of Canada, so Canadian customs rules apply. There are a couple of non-customs agricultural regulations that are different than other provinces you should be aware of:
Pets
You can bring your cat, dog, or horse to Newfoundland and Labrador without a permit, and they can be moved freely between Newfoundland and Labrador. However, the importation of non-indigenous animals is restricted, as is the movement of Labrador Huskies from Labrador to Newfoundland. For more information on Canadian Customs regulations, please see www.canadainternational.gc.ca.
Agricultural Products
Neither soil nor plants bearing soil may be removed from Newfoundland because of the possibility of accidentally spreading soil-borne diseases from certain areas. Vehicles leaving Newfoundland are inspected at the ferry terminals, and soil and plants are subject to confiscation. Special permits for removing plants under strict conditions may be obtained from Agriculture Canada. For more information about soils and plants, please contact 709-695-2135 or (summer) 709-727-2307.
If you are planning on visiting Saint-Pierre et Miquelon, you should check this link (here) because they are part of France and French customs and regulations apply.

A: All visitors to Canada are strongly urged to obtain health insurance before leaving their home country. Canadian hospital and medical services are excellent, but a hospital stay can cost in excess of $750 a day, and the cost of an extended stay can be prohibitive. Be sure you are covered. If you are a resident of Canada, you should carry your provincial or territorial Health Care card just in case you need medical attention. If you are taking medicine prescribed by your doctor, it is a good idea to make a list of what you are taking in case of emergency, and bring along a copy of your prescription in the event that you need to have it renewed by a doctor in Newfoundland and Labrador.

A: The Canadian dollar is the currency used in Newfoundland and Labrador. Many operators and retailers will accept American dollars, but not always at the official exchange rate. Businesses do not accept other foreign currencies, and there is no currency exchange house in the province. Banks do not normally exchange foreign currencies, so we recommend that you convert your national currency into Canadian dollars before you leave home.
If you would like to see how your currency converts, we recommend using the currency converter located at www.xe.com.

A: The island of Newfoundland occupies its own time zone, known as Newfoundland Time. It is half an hour later than Atlantic Time, and a full hour and a half later than Eastern Standard Time or 3.5 hours behind Greenwich Mean Time (GMT-3:30). Most of Labrador occupies Atlantic Time; however, the area from L'Anse-au-Claire to Black Tickle operates on Newfoundland Time.
When travelling by Labrador Marine ferry, it's important to plan in advance. Schedules can vary and there are time zone changes. When you cross the border into Québec you enter the Eastern Time zone. However, the ferry from Blanc-Sablon to St. Barbe operates on Newfoundland Time. If flying from Québec, the Blanc-Sablon airport schedule operates on Eastern Time.
It can get a little complicated sometimes, so double-check your itinerary to avoid delay.

A: When you make a reservation, it's always a good idea to ask the operator about the deposits, what credit cards are accepted, and the establishment's policies on cancellations, refunds, and late arrivals. Some seasonal operators may have a minimum-stay policy in effect, while others may offer just one form of electronic payment. If you are asked to pay in advance, it's always a good idea to ask to see the room first.

A: HST stands for Harmonized Sales Tax. This 15% tax is charged on goods and services purchased in Newfoundland and Labrador.

A: Some hotels charge a Tourism Levy. For rates, check with accommodation at time of reservation.

A: Establishments in Newfoundland and Labrador listed as "wheelchair accessible" meet the minimum requirements as set out in the Provincial Buildings Accessibility Act and Regulations. These establishments have a main entrance, and, where provided, public washrooms that an individual in a wheelchair can access unassisted. Hotels, motels, cottages, and B&B establishments with the accessibility designation have a wheelchair-accessible room or suite, but there are no guarantees all the establishment's facilities could be accessed by wheelchair users. Some have only a limited number of wheelchair-accessible rooms, so reservations should be made. Also, many establishments not listed as accessible may provide acceptable facilities, depending on individual needs.

Travellers visiting Newfoundland and Labrador can take advantage of many internet connections and Wi-Fi hot spots. Internet access is offered at many accommodations, food establishments, and attractions throughout the province, all Provincial Visitor Information Centres, and all Marine Atlantic terminals, including onboard their ferries. Internet access can also be found in provincial libraries and airport terminals.
There are some blackout areas in some rural areas. Check coverage maps with your cellular carrier.

We use the same standard as the rest of Canada and the United States: 110 volt / 60 Hz.

A: It is traditional to leave 10%–20% of your bill at most restaurants, pubs, etc. when served by a waiter, waitress, or bartender. Employees are paid at least minimum wage, but many rely on tips to supplement their wages. It is custom to also leave a gratuity to hotel staff such as bellhops and maids. Unless noted, tips and gratuities are not built into the prices.

A: Our province is mostly rural, so the answer is yes and no. While there is no train service, there are buses and regional taxis.
There is a local company called DRL, which operates a cross-island bus route.